Highly motivated Senior Leader with a 17+ year track record of leveraging technology and data to solve business challenges in the Health Care, Pharma, State Government, and Professional Consultant industries.
Skills
Quality Assurance
Reviewing of quality specifications and technical design documents
Creation of detailed, comprehensive and well-structured test plans and test cases
Estimating, prioritizing, planning and coordinating quality testing activities
Change Management
Provided support and coaching advice to Executives and People Managers with instilling change in their teams, as well as directly supporting project teams during the transition period
Evaluated the impact of planned organisational change
Identified and managed anticipated resistance to change
Lead change management work streams with a structured methodology / process
Supported development of communications relevant to change initiatives
Project Management
Managed the application of processes, methods, skills, knowledge to achieve specific project objectives according to the project acceptance criteria within agreed parameters
Developed processes and techniques to initiate, plan, manage and deliver projects
Proven ability to coordinate internal resources and third parties/vendors for the flawless execution of projects
Data Analytics
Developed strategies for effective data analysis and reporting
Expert at data mining and management
Developed and implemented analytics solutions, and generation of reports in an effort to improve performance and achieve business objectives
Partnered with coaches to develop a framework to track key performance metrics. Used results to identify areas in need of enablement and coaching
Maintained performance scorecards and socialized results with various stakeholders including Agile Value Management Office (AVMO), Core Systems Leads and all Core Systems team members
Maintained various LOOKER dashboards and visualization models to monitor capacity utilization and performance trends.